YOUR PRIVACY = OUR 100% PRIORITY.
You control what you see, hear, and read.
Transform You Now is serious about making sure your details are kept private and confidential and we will do our utmost to guarantee this.
We really care about your data. It is a big trust. Allah is watching. We protect your personal info and we will never share it with any 3rd party.
By data, we mean email address and your mobile number or any other sensitive info you share with us.
We want to honour and respect any request you have. So we'll never spam or force you into any marketing. We only want to do permission-based marketing where you are in control of what you see, hear and read.
In short, that's what GDPR means to us. So we are GDPR compliant and work with integrity.
Transform You Now takes this very seriously.
So after researching, consulting the team and seeing what other lawyers plus legal teams have put forward here is our official TYN Privacy statement for you to read.
This policy is valid from November 15 May 2019, after the GDPR has gone into full effect.
Who We Are
We are an online business with contacts across thousands of readers, followers, and clients. We use personal information on a daily basis in order to operate. Our use of personal information allows us to make better decisions, connect more efficiently and, ultimately, aid us in reaching our goals of ensuring more clients learn, grow, and transform. Your data privacy is incredibly important to us. We respect you and your data, we will not sell your data or email address to third parties.
We will do everything we can to keep your details and data private. The web is not 100% secure, but we will, however, do everything we can to keep your data private to try our best to keep your data away from any malicious activity.
For further information about our privacy practices, please contact us by:
Transform You Now's Privacy Overview
Everything we do, we do to ensure that we can assist our clients to learn, grow, and transform. We want to make sure you receive the communications that are most relevant to you, be it through visiting our website or receiving emails, posts or phone calls. We want to make sure you receive the best attention when you attend an event or speak to us.
We collect information from you in the following ways:
When you interact with us directly: This could be upon asking us about our activities through a form, register with us for an event, apply for a coaching call, sign up for free training, watch a webinar, apply for a job or give us feedback. This also includes when you phone us, visit our website, or get in touch through the post, or in person.
We collect anonymous statistical information about our users’ systems and browsing habits using systems from our server logs, cookies and from search/analytics providers such as Google Analytics and Facebook page insights.
We use this information to personalize the way our website or marketing is presented when you experience to make improvements and to ensure we provide the best service and product for you. Wherever possible we use anonymous information that does not identify individual visitors to our website.
In addition, in accordance with common website practice, we will receive information about the type of device you’re using to access our website or apps and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device settings are, and why a crash has happened.
Depending on your settings or the privacy policies for social media and messaging services like Facebook, WhatsApp, Instagram, LinkedIn, Twitter or YouTube, you might give us permission to access information from those services, for example when you publicly tag us in an event photo. To change your settings on these platforms, please refer to their privacy notices.
We may use information held about you to provide you with news about service updates, things we think you might be interested in, or any changes to our work.
If you have signed up for subscription / membership / alerts / blog posts / business updates or announcements and want us to stop contacting you, no problem. You have options:
The quickest way to stop receiving messages or subscription is by clicking on the unsubscribe link at the bottom of the email (this way we hold your details on a ‘suppression list’ to make sure you do not receive any more of these emails or updates).
TYN is committed to ensuring that your details are kept private and confidential and will do our utmost to guarantee this. In accordance with the Data Protection Act and the General Data Protection Regulation, we endeavor to provide our users with a safe, secure and confidential experience. All of the information that you provide will only be used for the purposes set forth herein.
You, TYN User
Occasionally, further and more specific information about you might be needed, in instances where you might sign up for an event, a service or to purchase a product. These details might include your name, e-mail address, bank card details, telephone number, etc. We may use that information to make you aware of new products or services that may be of interest to you or to contact you regarding site changes. We may also ask you for other details about your interests, the goals you are interested in and more specific questions regarding the brand in order to provide you with the best possible TYN experience.
General Information Disclosure
Our policy is to keep details such as your name, address, e-mail address, telephone number, etc private and confidential and do not disclose these details to outside parties, except when we are certain that the law requires it and without your consent. As indicated earlier, we may share aggregated information with our partner(s). In the case of you inputting your details into a co-branded registration page for an event or webinar or into a partner home page, your information becomes the property of both TYN and the individual partner. TYN is not responsible for the information that is received by the partner company. If you do not want us to use your information for direct marketing purposes, let us know and we will remove your name from our direct marketing database.
Information We May Collect From You
We may collect and process the following data about you:
Information You Give Us
Information that you provide by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information provided at the time of your visit to the website, subscribing to our service, posting material, participating in or within social media functions on our site/platforms, completing any surveys, requesting further services and when you report a problem with our site.
Information We Collect About You
Each time you visit our site, we may automatically collect details of your visits including, but not limited to, traffic data, location data, weblogs, and other communication data and the resources that you access.
Internet Provider Addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our sponsors, affiliates or associates. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They assist us to improve our site and to deliver a better and more personalized service. They enable us to:
Estimate our audience size and usage pattern.
Store information about your preferences, and so allow us to customize our site according to your individual interests.
Speed up your searches.
When you visit TYN's website, we may also log your IP address, a unique identifier for your connection at a point in time. TYN may also track the clicks made on emails sent to you to track the success of marketing campaigns.
Security and Passwords
In order to register for an event/webinar or other material with this site, you may need to use a user's personal details and possibly add a password. You are solely responsible for the security and proper use of your details such as personal information or password, which should be kept confidential at all times and not disclosed to any other person. You must notify us immediately if you believe that someone else knows your details or if it may be used in an unauthorized way. We accept no liability for any unauthorised or improper use or disclosure of any password.
We highly recommend that you do not share your details or user name with anyone. TYN staff may ask for personal details if needed but will not ask for bank card details or passwords, so please be aware of this and do not give these details to anyone if requested. We also recommend that you regularly change your password and do not use the same password on multiple sites or on multiple online services to ensure best practice in web security and privacy of your personal details.
Social Media, Registration, and Subscription
Sometimes you can register with any initiative or other services at TYN via your social media accounts such as Facebook, LinkedIn, Instagram, Twitter, YouTube, etc. This is purely to make life easier for you and to potentially speed up your process. We are not interested in using your social accounts to look at your private life; we feel your private life should remain private!
Sharing Your Information With Other Organisations
As set out in the “Sending Marketing Communications” section above, we will never sell or rent your information to third parties for marketing purposes. You will not receive marketing from any other companies, charities or other organisations as a result of giving your details to us. However, we may disclose your information to third parties in connection with the other purposes set out in this policy.
Your communications with our teams (including by telephone or email) may be monitored and/or recorded for training, quality control and compliance purposes to ensure that we continuously improve our customer service standards.
How We Host And Handle Your Data
We store your email info within Mailchimp which is GDPR compliant. For payments, we use stripe which has high security. We will only keep your personal information for as long as we reasonably require.
Although we will take extensive steps to protect your personal information, we cannot guarantee the security of your data transmitted via email and/or our website; any transmission is at your own risk. We take steps to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction, and damage. Unfortunately, the transmission of information via the internet is not completely secure.
In the event your personal information is transferred, stored or processed outside of our control, we will take all steps reasonably necessary to ensure that your personal information is treated securely.
However, we take steps to put in place suitable safeguards to protect your personal information when processed.
Managing Your Data
You can unsubscribe from all of our marketing and subscriptions. If you unsubscribe, TYN will then hold your details on an 'unsubscribe list’ to ensure we do not send any more emails to that registered email address for the selected subscription.
If you are subscribed to more than one email subscription list, you can be unsubscribed from one, or all email lists. If you unsubscribe from one service, you will still be registered and receive email from the other services you are subscribed to.
You have the right to object from receiving further correspondence from TYN. On any subscription emails from TYN there will be the option to ‘unsubscribe’ from receiving any further email correspondence.
How We Keep Your Information Safe
We ensure that there are appropriate technical and organisational controls in place to protect your personal details. Our online forms are always encrypted and our network is protected and routinely monitored.
We limit access to information on a need-to-know basis and take appropriate measures to ensure that our people are aware that such information is only used in accordance with this Privacy Notice.
We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff and partners.
If you use your credit or debit card to buy from us, buy something or make a booking online, we pass your card details securely to our payment processing partners. We do this in accordance with industry standards and do not store the details on our website. However, please be aware that there are always inherent risks in sending information by public networks or using public computers and we cannot 100% guarantee the security of data (including personal information) disclosed or transmitted over public networks.
How Long Will We Keep Your Information?
TYN will keep your personal information in respect of financial transactions for as long as we feel the need to. For accounting or marketing purposes (which may be up to six years after a particular transaction).
If you request that we stop processing your personal information for the purpose of marketing we may in some instances need to add your details to a suppression file to enable us to comply with your request not to be contacted.
In respect of other personal information, we will retain it for no longer than necessary for the purposes for which it was collected, taking into account guidance issued by experts out there in our professional field.
Your Rights [TERMS BETWEEN TYN AND YOU]
Under UK data protection law, you have rights over the personal information that we hold about you.
We’ve summarised these below:
You may ask us to delete some or all of your personal information and in certain cases, and subject to certain exceptions, you have the right for this to be done.
It is important to understand the difference between a right to object/unsubscribe and a request for deletion. If you request deletion, we will remove any data we hold about you from our systems. This will also mean that we will remove you from our removal files. If you are removed from our removal files, there is a risk that we may contact you again in the future if your details are re-added to our systems by a salesperson who genuinely believes you may have a legitimate interest in the TYN services. If you do not wish to receive correspondence from TYN the future we recommend that you request a right to object/unsubscribe, as this will ensure that your details are always suppressed from receiving correspondence.
If you want us to delete your records, please email us (with the reference take me of mailing list) and we will handle your request within 28 days. We will keep your details on file for up to 6 years unless you request for this to be removed.
The difference between unsubscribe and deletion/removal. You can either unsubscribe or delete your details on request. If you unsubscribe, we will hold your details in a ‘suppression list’ to ensure you do not receive any future emails for a newsletter and so we can automatically manage your preferences on how we handle your data.
If we delete your details, this will be completed within 28 days, and we will completely delete/remove your records. So if you sign up for any services such as job alerts or newsletters in the future, we will no longer hold any of your preferences and these will have to be set up again. Deletion of records will be completed as quickly as possible. We say that this will take 28 days, to ensure your details are also removed from any database or server backups.
Request for Data Held
Data protection legislation gives you the right to request access to personal information about you which is processed by EM and to have any inaccuracies corrected.
You have a right to request access to the personal data that we hold about you. You also have the right to request a copy of the information we hold about you, and we will provide you with this unless legal exceptions apply.
You may request that we send you all of the data we hold that relates to you. Please make your request in email, with a description of the information you wish to see, by emailing info@TransformYouNow.org. We will process and respond to your request within 28 days.
Right To Have Your Inaccurate Personal Information Corrected
You have the right to have inaccurate or incomplete information we hold about you corrected. If you believe the information we hold about you is inaccurate or incomplete, please provide us with details and we will investigate and, where applicable, correct any inaccuracies.
Right To Restrict Use Of Your Personal Information
You have a right to ask us to restrict the processing of some or all of your personal information in the following situations: if some information we hold on you isn’t right; we’re not lawfully allowed to use it; you need us to retain your information in order for you to establish, exercise or defend a legal claim; or you believe your privacy rights outweigh our legitimate interests to use your information for a particular purpose and you have objected to us doing so.
Right For Your Personal Information To Be Portable
If we are processing your personal information (1) based on your consent, or in order to enter into or carry out a contract with you, and (2) the processing is being done by automated means, you may ask us to provide it to you or another service provider in a machine-readable format.
Right To Object To The Use Of Your Personal Information
If we are processing your personal information based on our legitimate interests, you have a right to object to our use of your information.
If we are processing your personal information for direct marketing purposes, and you wish to object, we will stop processing your information for these purposes as soon as reasonably possible.
If you want to exercise any of the above rights, please contact us on Facebook, Instagram, LinkedIn, Twitter, YouTube or by email to info@TransformYouNow.org. We may be required to ask for further information and/or evidence of identity. We will endeavour to respond fully to all requests within one month of receipt of your request, however, if we are unable to do so we will contact you with reasons for the delay.
Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances. For more details we recommend you consult the guidance published by the UK’s Information Commissioner’s Office (ICO).
If you are unhappy with any aspect of how we are using your personal information we’d like to hear about it. We appreciate the opportunity this feedback gives us to learn and improve.
Please contact the Founder of TYN, Reham, personally here if you want to address any issue with her via: Reham@TransformYouNow.org
Last Updated: 1 June 2020